Coronavirus Information

General NHS advice about COVID-19, including symptoms, testing, and staying at home can be found on the NHS website by following this link:>>



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Frequently Asked Questions

Our team are fielding a number of questions which are asked so regularly that we have added them to our website here.   Our colleagues in the NHS Dorset also provide answers to frequently asked questions here:>>

Q - How long do I need to wait after having COVID to get a vaccine?

If you've had a positive COVID-19 test, you need to wait before getting any dose of the vaccine. You need to:

  • wait 4 weeks (28 days) if you're aged 18 years old or over
  • wait 12 weeks (84 days) if you're aged 12 to 17 years old
  • wait 4 weeks (28 days) if you're aged 12 to 17 years old and at high-risk from COVID-19

This starts from the date you had symptoms, or the date of the positive test if you did not have any symptoms.

Q - How long does it take for my vaccinations, including my booster jab, to show on the NHS App?

A - Please allow 5 – 7 working days from the date of your vaccination until details appear on your records in the NHS App.  Note that the surgery is not responsible for updating NHS App records, and patients should phone 119 with any queries about the NHS App and the COVID Pass.

Q - Which vaccine will I receive at the Crane Valley PCN Vaccination Centre?

A - The Crane Valley PCN clinics currently offer the Pfizer BioNTech vaccine. The Joint Committee on Vaccines and immunisation (JCVI) advises a preference for the Pfizer-BioNTech vaccine for the booster programme, regardless of which vaccine brand someone received for their primary doses. This follows data from trials that indicate the Pfizer-BioNTech vaccine is well tolerated as a third dose and provides a strong booster response.   

Q -  Does the Crane Valley COVID Vaccination Centre take walk in patients?

A - Yes, but it is quick and easy to book a slot and there are plenty available.  Submit an request for an appointment by completing our online form here:>>

Do you have a Pre-Existing Condition?

Macmillan – Cancer & Covid-19

Asthma UK – What to do if you have asthma

Blood Cancer UK – Information for people affected by blood cancer

Diabetes UK – Coronavirus & Diabetes

Kidney Care UK – Guidance for patients with chronic kidney disease

Are you a Vulnerable Patient

Mental Wellbeing During Covid-19

COVID-19 means we are all experiencing an unprecedented situation. Everyone reacts differently, and we will have periods where we find it more difficult to deal with. It’s okay not to feel okay. Talking to someone can often help.

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Post-COVID Syndrome (PCS) Service

Have you had ongoing symptoms of COVID-19 for 12 weeks or more? 

Our colleagues in the PCS Service provide specialist support for people who have ongoing symptoms of COVID-19 for 12 weeks or more, known as Post-COVID Syndrome (PCS).  Often referred to as “Long COVID" the most common symptoms include:

  • fatigue
  • breathlessness
  • headaches
  • brain ‘fog’
  • pain in the joints or chest.

If you have had symptoms of COVID-19 for 12 weeks or more since your first diagnosis, please contact us

We can carry out a series of tests to rule out other causes for your symptoms and, if appropriate, refer you to the PCS Service for specialist support and guidance. 

Follow this link for more information about the PCS Service can be found on the NHS Dorset HealthCare University website:>>

Or download a copy of the PCS Service Patient Information leaflet here:>>