Long Term Conditions

Information for patients about Long Term Conditions

Long Term Conditions (LTCs) are health conditions that can impact on a person’s life, and may require ongoing care and support. We organise appointments and provide support for people who have an LTC by putting in place a way of working called ‘Personalised Care and Support Planning’. We work with our patients to help them better manage chronic conditions such as asthma, cancer, coronary heart disease (CHD), chronic obstruction pulmonary disease (COPD), diabetes, hypertension, osteoarthritis or stroke, including transient ischaemic attack (TIA).

It's also important to stay on top of your blood pressure by regular monitoring. Hypertension, or high blood pressure, rarely has noticeable symptoms. But if untreated, it increases your risk of serious problems such as heart attacks and strokes.

Scroll down to find out how you can monitor your blood pressure quickly and easily from home.

We’re upgrading our BP@Home service: Moving from VISO to Luscii

To ensure we continue providing the highest quality of care, our practice is transitioning to a new home blood pressure monitoring platform called Luscii. This app replaces the previous VISO system and allows our clinical team to monitor your readings more effectively.

Why the change? Luscii offers greater continuity of care. It allows us to track your trends in real-time and provides clear guidance if your blood pressure is outside of your target range.

What you need to do:

Keep an eye on your email: If you are registered to use the Viso app, you will receive an invitation from Luscii with instructions on how to download the app.
Log in: Use your email address as your username. You will be sent a one-time password (OTP) for secure access.
Requirements: The app is free to use and requires a smart device (phone or tablet).

Support and Queries: To keep medical phone lines clear for urgent appointments, please do not contact your GP surgery about app setup or technical issues.

Technical Support: Contact Luscii directly at +44 800 358 6050 (Monday–Friday, 9 am–5 pm).
Clinical Queries: For non-urgent questions about your blood pressure management, you can contact your GP Practice.

Know Your Numbers, Protect Your Health

Why do I need to monitor my blood pressure?

High blood pressure, or hypertension, rarely has noticeable symptoms. But if untreated, it increases your risk of serious problems such as heart attacks and strokes.

If your blood pressure is too high, it puts extra strain on your blood vessels, heart and other organs, such as the brain, kidneys and eyes.

High blood pressure affects more than 1 in 3 adults in England; around 50% of all heart attack and strokes are associated with high BP and it is a major risk factor for chronic kidney disease, heart failure and dementia.

Download and view a patient guide to monitoring and managing your Blood Pressure at Home>>

What happens if I don't stay on top of my high blood pressure?

Persistent high blood pressure can increase your risk of some serious and potentially life-threatening health conditions, such as:

Prevention is key: If you have high blood pressure, reducing it even a small amount can help lower your risk of these health conditions.