News

One of our nurses, Joy, in a clinical room holding a clipboard and smiling
13th Jan

Nervous about your cervical screening? You're not alone. 

Nurse Jocelyn (Joy) Brewin-Bland is here to make you feel at ease.  

If you’ve been putting it off, you aren’t alone. We recently heard from a patient who received 10 reminder letters before coming in. She told us:
'I don't like having them done. However, I have just had it done by Nurse Jacelyn (Joy) today and just wanted to say what a pleasant experience it was. Her manner was lovely.'

Another patient shared that after a previous uncomfortable experience and a traumatic birth, Joy made her feel 'at ease, relaxed, and the test was over so quickly.'

Cervical screening isn't a test for cancer; it’s a test to prevent it by catching early cell changes. Our team, including Joy, is here to support you with kindness and patience.

Ready to book?  Make an appointment using an online form here>>

Contact us by phone or email cranborne.reception@dorsetgp.nhs.uk.

Let us know if you're nervous—we’ll take extra time for you. 

The nhs logo, a cartoon image calendar with January 2026 and a shield and the words From January, under-6s will be offered MMRV instead of MMR, adding chickenpox protection.
6th Jan

Update to the NHS routine childhood vaccination programme

Children under 6 are now being offered the MMRV vaccine instead of MMR as part of the NHS routine childhood vaccination programme.
This replaces the existing MMR vaccine and adds protection against chickenpox, in addition to measles, mumps, and rubella.
You don’t need to do anything — your GP will contact you when your child is due.
🔗 nhs.uk/mmrv

A silhouettee of a man sneezing and the words all we ask is "Wear a Mask" and a request to wear a face mask before entering the surgery if you have symptoms of a respiratory illness
12th Dec 2025

All we ask is "Wear a Mask"

Let’s look out for each other.

If you have an upcoming appointment but are feeling under the weather with a cough, cold, or other respiratory symptoms, please help us protect everyone by wearing a mask when you visit the surgery.

Small actions make a big difference in protecting our staff and vulnerable patients. Thank you for helping keep our community healthy!

An older woman receiving a vaccination, the practice logo and the words, flu season has arrived early - protect yourself now!  Underneath lists the eligible groups
9th Nov 2025

Flu Season Has Arrived Early — Protect Yourself Now!

Flu cases are already 3 times higher than this time last year, and the season has hit the NHS over a month earlier than usual. We are currently texting eligible patients with an invite to book their flu vaccination, and we strongly encourage those who haven't yet had theirs to do so as soon as possible.

You are eligible if you are:

  • Aged 65 or over
  • Pregnant
  • A young child (aged 2–3 or in an eligible school year)
  • Living with certain long-term health conditions
  • A carer

Getting vaccinated helps protect you, your loved ones, and our community — and reduces pressure on NHS services during a very busy season.

Please use the link we have sent to book your appointment, or call us on 01202 822825 or 01725 517272 and we’ll be happy to help.

Thank you for helping keep our community healthy.

the front page of The Doctor's Notes Practice Newsletter
28th Aug 2025

Our latest GP Practice newsletter is now available

The latest issue of The Doctor's Notes is now available!

Inside, you’ll find:

  • Details of upcoming seasonal vaccine clinics
  • Updates on the Community Garden at Lake Road Surgery
  • Exciting news from our Community SWITCH programme
  • Plus other useful health and wellbeing information

You can download and read a PDF copy of the full newsletter here>>

Thank you for staying connected with us and supporting our work to keep our community healthy and thriving.

a person using a crutch
15th Aug 2025

Changes to the Community Equipment Loan Service in Dorset

As of Friday, 1 August 2025, Medequip became the new provider of the Community EquipmentLoan Service for Dorset Council, BCP Council, and NHS Dorset, taking over from NRS Healthcare. The service will initially operate on an urgent and critical basis.
 
Learn more about how this may impact you>>
a pair of feed of a person stood on weighing scales
23rd Jun 2025

New NHS Weight Management Medication Update

The new medication Tirzepatide (also known as Mounjaro) is being made available on the NHS for eligible patients across the UK, including Dorset.

  • Around 1,000 people in Dorset are expected to qualify based on national criteria.
  • However, it won't be available locally until Autumn 2025, so please don’t contact the practice yet—we’re not able to help with this currently.

For the latest local updates, visit the NHS Dorset website here>>

Lake Road Community Garden logo and the words Rest, Relax, Reflect and Remember
19th May 2025

The Lake Road Community Garden is officially open!

What was once an unused patch of land outside our GP surgery has been transformed into a peaceful green space for patients and staff, and a lasting tribute created in memory of Stephen, the Practice pharmacist, who sadly passed away at a young age late last year.

This beautiful garden is the result of an incredible community effort. Volunteers of all ages came together to donate plants, materials, time, and energy.  Local businesses and organisations also pitched in, showing just how powerful community spirit can be. 

This garden is a testament to what we can achieve when we come together as a community.  From digging and planting to donating goods and cheering us on, thank you to everyone who helped bring this vision to life.

More information on the Community Garden and our kind donors can be found online here>>


a silhouette of a woman against a sunset and the Community SWITCH logo
21st Nov 2024

Perimenopause and menopause can bring unique challenges, but you don’t have to face them alone.

We have created a new Menopause information page on our website, including links to CommunitySWITCH.org where you can find a range of resources and support services tailored to women’s health and wellbeing during this transformative time.
 
a woman taking her blood pressure at home, the words Know Your Numbers and the NHS, practice and Viso logos
28th Jul 2024

Know your Numbers - Check your Blood Pressure at Home with Viso

We believe every adult in the UK should know their blood pressure numbers in the same way they know their height and weight. When you #KnowYourNumbers, you can take steps to manage your blood pressure and lead a long and healthy life.
 
That's why The Cranborne Practice offers patients the opportunity to monitor their blood pressure at home and share their readings directly with us using the Viso app. High blood pressure, or hypertension, rarely has noticeable symptoms. But if untreated, it increases the risk of serious problems such as heart attacks and strokes.
 
In line with NHS England recommendations, NHS Dorset is partnering with Omron Healthcare to implement blood pressure (BP) monitoring at home using the Viso app.
 
the Nhs logo and the words if you have been invited for an NHS health check by your GP, its important to book your appointment
21st Jun 2024

NHS Health Checks - information for patients aged 40 to 74

If we've invited you for an NHS Health Check, it’s important to take up the offer and book your appointment.

Health Checks can reveal whether you're at risk of developing conditions such as heart disease, diabetes, kidney disease and stroke.
 
Many warning signs for these conditions, like high blood pressure and high cholesterol, do not have symptoms. So, even if you are feeling well right now, these checks are still essential to help protect your health in the future.
 
If we invite you for an NHS Health Check, it’s important to accept the offer and book your appointment, even if you feel well.

You may be eligible for a community NHS Health Check with LiveWell Dorset. Check your eligibility and find a location near you by following this link>>

Members of the Patient Participation Group with Managing Partner Jo Morris and GP Partner, Dr Andy Levinson.
9th May 2024

New Consultation rooms boost the availability of face-to-face doctor appointments in Verwood

For over 40 years, The Cranborne Practice has provided primary healthcare services to people in Cranborne, Verwood and surrounding areas. 

In Dec 1984, the family-run Doctors practice moved to purpose-built accommodation in Cranborne, which grew and led to further opening of the Lake Road site in Dec 1988.  The Practice currently serves over 12,800 patients in the area. 

Always looking to improve, in 2011, the practice introduced online services and continued to innovate with programmes such as drive-through vaccination clinics and community engagement programmes. 

To meet the needs of a growing community, the Practice has invested in three new consultation rooms and recruited additional GPs. The additional facilities will significantly increase the capacity to provide face-to-face appointments and help reduce waiting times.

Putting the patient at the centre of operations helps the practice identify and respond to the community's needs. This approach is reflected in consistently high CQC inspection results and a 96.4% patient satisfaction score.

The new consultation rooms at the Lake Road surgery site are another milestone in The Cranborne Practice's constant development. To celebrate this, the practice invited members of the Patient Participation Group to open the rooms officially.

Commenting on the new rooms, Managing Partner Jo Morris said, “We constantly look at opportunities to improve patient care. We are pleased to invest in our community and create three new consultation rooms. These will provide more face-to-face GP appointments and enable us to provide a wider range of health care services for local people.”

Chair of the Practice’s Patient Participation Group,  Julie Saunders, says of the developments, “From a patient perspective, we are pleased to see The Cranborne Practice increasing their capacity to deliver healthcare and the benefits from the additional face-to-face GP appointments available.”

 

systmConnect on laptop and mobile phone screens
16th Apr 2024

SystmConnect Online Consultation Services are now available

The Cranborne Practice is trialling a new online consultation system that enables patients to access some of our GP online services such as requesting a fit/sick note or asking about your test results.  Members of our Patient Participation Group helped us to test the system (called SystmConnect), and it was positively received.

Follow this link to find out more about SystmConnect>>

Please note that the SystmConnect service is NOT for booking appointments or ordering repeat medications, which can be done online using a SystmOnline Services Patient Access account.  However, we invite you to try the online consultation services we are trialling through SystmConnect and let us know what you think. 

 

The Community SWITCH and Crane Valley PCN logos
6th Feb 2024

Community SWITCH - a Path to Improved Health and Well-being

At The Cranborne Practice, we want to do all we can to help you with your well-being needs. 

What if together, we could do more for you?

Working with our colleagues in the Crane Valley Primary Care Network we offer a groundbreaking initiative designed to enhance local people's overall health and quality of life – Community SWITCH.

We understand that a patient's health and well-being extends beyond traditional medical care. Community SWITCH goes beyond the ordinary and empowering you with additional tools and opportunities to manage your health effectively.

Follow this link to discover more>>

a male armed forces member walking hand in had with a female civilian, the togetherall logo and the words  Mental health support for the UK Armed Forces and family members.  Safe, anonymous, online community for mental health support
28th Mar 2023

NHS England partnership: Free access to Togetherall for Veteran Patients

Our veteran patients have free access to Togetherall - Togetherall is a safe anonymous online community where members can share what’s on their mind, take comfort reading the thoughts of others or browse the many resources available. 

Find our more on our dedicated Armed Forces Support page here>>

the nhs logo and the words finding bowel cancel early makes it easier to treat.  The nhs bowel screening kit detects signs of cancer before you notice anything is wrong
2nd Mar 2023

FINDING BOWEL CANCER EARLY MAKES IT EASIER TO TREAT

If you’re sent an NHS bowel cancer screening kit, put it by the loo. Don’t put it off.

Bowel cancer is the fourth most common cancer in the UK. However, the number of people dying has fallen in recent decades, with earlier diagnosis being the key.  Detecting bowel cancer at the earliest stage makes you up to 9 times more likely to be successfully treated.
 
Everyone aged 60-74 who lives in England is automatically sent an NHS bowel cancer screening kit every 2 years. The programme is expanding to include those aged 50-59. This is happening gradually over the 4 years from 2021-2025 so you may be sent a kit before you are 60.
A picture of a couple walking in the woods with the Help and Care logo and the words, Dementia Coordinator Service.  Many people living with Dementia feel that having support along their journey will maximise independent living and prevent a crisis.  The Dementia Coordinator Service, delivered by Help and Care, is committed to supporting people to live well with Dementia.
26th Nov 2022

Dementia Coordinator Service

a person speaking with a hospital consultant
23rd Nov 2022

No need to tell us about your hospital consultant letters

May we stress that people do not need to let us know about their hospital consultant letters, as details are already provided to us directly from the relevant secondary care provider. Contacting us to provide copies of consultant letters duplicates our work.

If you have registered to use SystmOnline or the NHS App, you can view your medical records to check what we have received, and only contact us if you think something important is missing. Find out more about online access to GP services on our website here>>

Thank you for your support.

a hospital corridor
31st Oct 2022

Hospital waiting lists are not within the control of your GP

A reminder to our patients:

The Cranborne Practice cannot influence, chase or speed up hospital appointments, even if we have referred a patient. Contact from us will not expedite when you will be seen, as the hospital triages all appointments. Please do not ask to speak to a GP regarding expediting a hospital appointment unless your condition has significantly changed since you were initially referred.
 
Are you awaiting an outpatient appointment or planned procedure date at a Dorset hospital?
 
 
Have a question about hospital appointments, or are you looking for the results of a test done at a hospital?
Please phone the relevant consultant secretary or hospital appointments booking team directly.
 
May we remind patients that Hospital information/appointments are not always shared on our computer system, and we only get results from hospital tests that we have directly requested.
Thank you.
Facebook Home Page
20th Feb 2022

Follow us on social media for the latest news

For patients who use social media, please note we have Facebook, Twitter and Instagram accounts (@CranborneGP).  We often post breaking news on Facebook earlier than it is posted on this website, so please follow us so these posts appear in your news feed.  

As well as the ways in which you can get in touch with us published on our Contact Us page, you can also send us a message from our Facebook page.

doctor
5th Jul 2021

Accountable/Named GP for all patients

The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP. Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice. For convenience, if you have a medical card your Accountable GP will be the named doctor you are registered with.

Patients registering over the last 2-3 years will not have received a medical card as these are no longer routinely sent when registering with a new GP. However, the practice does keep a record of your registered (accountable) GP. If you wish to be told the name of your Accountable GP, please ask the receptionists when you are next in the surgery.

Please note: there is no need to telephone the practice for this information. Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request. Having a named GP does not prevent you from seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.

Page last reviewed: 13 January 2026
Page created: 13 April 2023