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How to contact us
Via email: cranborne.reception@dorsetgp.nhs.uk
Cranborne Surgery, Pennys Lane,
Lake Road Surgery, Lake Road,
At times our lines can get busy we ask for your understanding.
You can also contact us using our online forms.
Our website
We have one aim: to support, assist, treat and care for the community of Cranborne, Verwood and the surrounding area, helping people to obtain, regain and maintain a healthy quality of life. We currently serve over 11,800 patients at our two surgeries based at Pennys Lane, Cranborne and Lake Road, Verwood.
This website site has been developed in consultation with the members of our Patient Participation Group (PPG) to ensure it provides the information, advice, and access to the relevant services we provide to our patients. Website content is regularly reviewed by the Practice and members of the PPG to ensure that it continues to meet the needs of our patients and provide quick and easy access to GP services online.
How may we assist you?
If you require urgent medical attention or advice outside of normal surgery hours please dial 111 or follow this link to visit 111 online.
In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency
Access online GP services using SystmOnline here
Areas of Community Interest
About the Cranborne Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.
As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical information.
The Cranborne Practice is a member of the Crane Valley Primary Care Network, or PCN.
Primary Care Networks (PCNs) are a key part of the NHS Long Term Plan, with general practices being a part of a network.
Primary care networks are the way local health services can work together to best meet the needs of the patients they serve.
The Crane Valley PCN represents four practices in East Dorset:
- The Cranborne Practice
- Barcellos Family Practice
- Verwood Surgery
- West Moors Village Surgery
For more information about the Crane Valley PCN and the services offered across the locality, visit www.cranevalleypcn.org.

Our latest news and Patient information
Newsletter
Download the latest newsletter Early Summer 2022 Newsletter
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Contact the PPG
Patient Practice Group Signup
Patient Practice Group Contact Form
Patient Practice Group Minutes Archive
We welcome your feedback
Please tell us what you think about the care or treatment you have received from us using our Feedback Form:>> Note this is for feedback only and not enquiries.
This form has been developed based on NHS national guidance to help GP Practices improve patient experience. Referred to as the Friends and Family Test (FFT), it is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.
FFT feedback is regularly reviewed by the Practice team and discussed with our patient Participation Group members. A summary of FFT feedback is regularly published on our FFT web page:>>
